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FENIX Cleaning
Helpful tips and tricks for cleaning and repairing FENIX Doors.
Do's
- Use any household cleaner or just warm water
- Always end by rinsing with warm water
- Dry with a clean cloth to avoid limescale residue
General information
Is your matt surface FENIX?
Before following these instructions, please verify whether your matt surface is FENIX. Be aware that not all matt surfaces that look similar have the same resistance to cleaning liquids. In case of doubt, the supplier of your piece of furniture will be able to clarify if it is FENIX.
Customer Care
If you wish to know more about FENIX cleaning, please contact our Customer Care at the following number: +39 0172 436 170 or fill out the form below. We will be happy to help you by answering the call in English or Italian. Our line is available from Monday to Friday, from 8am to 8pm, and on Saturday from 8am to 2pm. All documents on FENIX maintenance can be found here.
Taking care of FENIX means taking care if its structure
If you look at FENIX through a microscope, you will see the structure that causes light to reflect at a variety of angles. This is responsible for what we recognise as a matt appearance. To clean the structure, an essential step is rinsing regularly with water as it avoids that anything stays behind in it.
- Everyday cleaning
- Removing stains
- Deep cleaning
Everyday cleaning
Cleaning FENIX means cleaning its structure. You can do this with warm water. As FENIX is a strong material, you can also use any household cleaner – even solvents like acetone* if needed. However, to avoid damaging the structure, don’t scrub it with abrasive cream, a scouring pad or a hard brush; in the long-term, this might lead to a glossy spot on your matt surface. Instead, you can use a melamine sponge – also known as a magic sponge. As a final step, to avoid anything staying behind in the structure – whether that’s dirt or residue from your cleaner – always rinse afterward with warm water and wipe dry with a clean cloth.
*always follow safety instructions.
Watch the video for tips on everyday cleaning:
Don'ts
- Verwenden Sie keine Scheuermilch
- Verwenden Sie keinen Scheuerschwamm oder eine harte Bürste (Sie können einen Melaminschwamm verwenden)
Removing stains
In the everyday use of FENIX, the material is in contact with different substances that may leave stains. Below you can find guidelines to remove the most common ones.
On the official FENIX website you will find a compilation of video instructions on how to remove stains.
Deep cleaning
It doesn’t happen often, but if you have not regularly cleaned your FENIX surface correctly over time, dirt from multiple sources can build up inside the microstructure and cause it to change appearance. If you are experiencing this issue, follow this guidance to clean your FENIX surface.
What you need:
- Warm water
- A kitchen degreaser
- A limescale removing cleaning liquid
- A melamine sponge (also known as magic sponge)
- Clean cloths
Detailed information on FENIX Cleaning can be found on the official FENIX website. Watch the video and follow the steps described to bring your surface back to the cleanliness of day one.
